Surface book hangs on booting windows...

[Stuco]

My surface book crashed whilst updating, and now it will not boot into windows.

When booting it gets caught in some kind of loop, with the screen flashing and a blue screen with the loading bar present. It also displays this Imgur: The most awesome images on the Internet

I've got a USB windows 10 but can't seem to get the book to boot from USB!

I don't know what to do as I live in the UK, getting it replaced will be a pain.

Thanks

 

[MikemanSP4]

Here's what I had to do to get Window 10 reloaded. First get a USB drive with 8gbs or higher - then use Rufus to load a Windows.iso onto it - but here's the tricky part that no one tells you - the USB drive has to be formatted using exFat or Fat32 file system or the Surface WON'T RECOGNIZE the USB drive!

Once I formatted the drive I booted into the Surface Bios and made my USB drive the first boot device and BAM! I was able to do a clean install.

Another thing you might try is hitting your F8 key while booting and boot into "safe mode" - then of course edit your boot file and direct the Surface to only load the basic drivers and perhaps roll the system back.

I hope this helps and if you need any further assistance let me know. If yout question is ancient history and I didn't read the replies, it's because I'm old and I'm using a cell phone (handy) to cruise this forum at the moment. Apologies up front

 

[Stuco]

OK I might have to give this a go.

Earlier today I used the recovery boot menu to reset windows (but kept personal files). It worked and updated fine, but on booting after the first restart I got the problem again.

Am trying to use the start-up repair option in the recovery boot mode for now.

 

[Stuco]

The symptoms look identical to this.

One of the comments notes that it is likely due to conflicting drivers. I wonder if I update the drivers first after a reset if that will fix it.