Sad day yesterday... and its still going :(
- Thread starter v10type-r
- Start date
TeknoBlast
Active Member
Wow, glad you finally got it and the wrong person didnt just keep it for him/herself. When the Surface was released, my wife didnt hear anyone knock or ring the bell, so the driver took it back to the distribution office. I called to get the address and during my lunch hour, I went and got it myself. I didnt want to wait for the next day.
dallasfreak
New Member
YES YES glad to hear the good news I am sure they will do something for you.....MS ROCKS
guitar1969
New Member
Glad you got your Surface. But I don't understand why you think MS should do something for you - It was clearly UPS fault, since the package was addressed correctly.
J515OP
Super Moderator
MS might do it to keep their customer happy because of an error by their vendor in delivery. The OP is not a customer of UPS (for this transaction) MS is, so UPS needs to make ti up to MS (even MS had to initiate the delivery failure request). So MS should offer some sort of perk for the inconvenience to their customer and UPS should make that up to MS.
Really UPS should be very happy with this as well since they may only have to reimburse MS for a $50 gift certificate instead of a $500 tablet.
Really UPS should be very happy with this as well since they may only have to reimburse MS for a $50 gift certificate instead of a $500 tablet.
MSurfaceWA
New Member
Have to agree with guitar, UPS should be getting the blame from both sides - MIcrosoft for screwing up a customers order, and you for delivering your purchase to the wrong address. If Microsoft does anything for you, that's really going above and beyond - hope they do.
