RémiM Active Member Jan 12, 2015 #37 Go to the MS Store. They are very helpful. The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device.
Go to the MS Store. They are very helpful. The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device.
J jonypx09 Member Jan 12, 2015 #38 RémiM said: Go to the MS Store. They are very helpful. The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device. Click to expand... Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)?
RémiM said: Go to the MS Store. They are very helpful. The advanced replacement option is also good, but they "lock" 1000$ on your credit card until they receive your device. Click to expand... Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)?
VickiFL Active Member Jan 12, 2015 #39 jonypx09 said: Did you replace your unit within 30 days of your purchase? Click to expand... Yes, I did.
jonypx09 said: Did you replace your unit within 30 days of your purchase? Click to expand... Yes, I did.
RémiM Active Member Jan 12, 2015 #40 jonypx09 said: Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)? Click to expand... They'll give you one that will make you happy. No idea if it's going to be a new or a refurbished one.
jonypx09 said: Do you think they'll give me a brand new unit in the retail packaging (even though I bought my original unit back in September)? Click to expand... They'll give you one that will make you happy. No idea if it's going to be a new or a refurbished one.
