Solved Restore In-App purchase

[raqball]

Hi,

I have Readiy installed and on December 1st I purchased the Pro version via an in app purchase.

Since doing this I completed a factory reset and now none of the Pro features are working. Is there a specific way to restore in app purchases?

App was downloaded from the SP4 Windows Store and the in app purchase was made with my MS account.

Thanks

 

[sharpuser]

Try deleting the app (uninstall). Then visit the store and search for the app - Pro version.

 

[raqball]

Thanks for the response!...

Yeah I tried deleting it several times and even tried clearing the Store cache. Nothing worked. I contacted the developer who said it was an issue on MS end as far as authenticating purchases..

Since I did an in app purchase via the free app the developer sent me a code to download the Pro app and that solved this issue..

The developer did say I was not alone and that he had gotten numerous emails from people with the exact same problem..