Pen lag/deadzone on Surface pro 2017 in Zbrush

[llRobinll]

Hi there,

I bought the Surface Pro 2017 i7 8GB model a couple of days ago primarily for Zbrush (3D sculpting software) with the use of the surface Pen.

Everything seems to work other that this problem: When i place the pen tip on the screen there seems to be a small zone of about 3mm around the tip where nothing gets registered. When i go out of this zone the stroke gets registered and everything seems fine and is responsive. This happens with every new stroke.

The issue is only with the pen, the trackpad works fine. I did not encounter this issue in other software than Zbrush so far; Photoshop is fine.

I downloaded the Wintab drivers, turned off 'flicks' and 'press and hold'. Windows is updated (Windows 10, version 1803)

I really hope somebody can help me since I use Zbrush professionally and I bought the Surface Pro just for this software.

Other than this I really love the device and I would hate to return it just for this small software issue.

Kind Regards, Robin

 

[evanyo]

I have this same problem and it has been driving me nuts! can anyone help?

 

[llRobinll]

I have this same problem and it has been driving me nuts! can anyone help?

Hi evanyo,

Please take a look at this other post I made for the same issue: Pen lag/deadzone on Surface pro 2017 in Zbrush

It would be nice If you could make it clear there that you are encountering the same problem so we can get some more attention to it.