My Surface Pro 3 256 GB i7 just yesterday!!!

[hmhoshino]

I had to take to my local Microsoft service center. First of all it will not power up after I put in my pin. When I hold in the power for 30 seconds plus and try to reboot it, I get an error message stating my pc does not power off correctly. It also says to take it in for repair. I also tried holding the power button and volume to reboot but, that did not work. I went through all these steps at home and at the Microsoft Store. I was wondering if anyone had a similar problem?

Luckily it is still under warranty and they are trying to recover my data and give me a replacement and reload my data. I am not sure if this is possible. Since mine is under warranty, the can give me a replacement. I do not know if it will be a refurbished one or brand new, which only have a warranty to July of this year which is when my extended warranty runs out. How long will my replacement lasts?

Henry

 

[MadGizmoO]

Well in Denmark, we have 2 years of warranty, so if it breaks and they cant fiks it, they have to give you a brand new, and not a refurbished, plus new product means new warranty so 2 new years of warranty on your new product. They arnt allowed to give you a refurbished. I also think its commen for Ms. Just to replace broken items with new, read alot about sp2 ovners getting a sp3 instead cause they stop producing sp2. Iam thinking in getting extended warranty again for your new surface. Gl with it and look forward to hear how it turns out.

 

[BOBEL]

Microsoft replace MY SYSTEM WITH A NEW ONE. I am sure they will do the same with you.

TRY THIS : WHEN YOU GET YOUR REPLACEMENT CALL MICROSOFT SUPPORT AND REG YOUR PRO 3

THEY WILL TELL YOU WEATHER OR NOT IT IS A REPLACEMENT OR NEW ONE.

GOOD LUCK

BOBEL

 

[hmhoshino]

Thanks I will do just that. My extended warranty runs out this July says I can't extend the warranty or buy a new one. I just hope I get a new Surface Pro 3 that does not have any problems.

Just before mine died, it sure gave a lot of problems because of Windows 10. Did you have problems with Windows 10?

Thanks Henry

When I get a replacement I sure hope it lasts and, I will not have any further problems.