Nobody would accept the level of SP bugginess in another product. If this were an apple product, people would be going nuts. If it were a car, it would be recalled.
I have used Dell, Lenovo and HP systems. There is less issues with the Surface Pro 2 than these systems.
Apple products also have its share of issues, but Apple fanatics buries them, saying "hardware fault", "bad luck", "you arer not using it right", or finding excuses to justify somehow the fault. I know, I had Apple products and used them at work as well. It's not great as people make out to be.
The people on this forum by definition are the nerds that like playing with buggy stuff. I was able to find workarounds for all of the bugs and enjoy my SP1 for what it is, but there is no way a casual non-techy person could do the same.
The people on this forum notices these problem. Most people won't notice.
Certain large investors are demanding that MS drop their consumer hardware business and if they keep making bad decisions and not selling enough hardware they will be forced to which would be a shame because they make ALMOST great things.
Large investors don't care about long term. They dont' care what will become of Microsoft in 5 years from now. What they care is NOW. They want Microsoft shares to go up, then they'll sale.. and that is all. They are done with it. If it goes down to teh toilet, oh well... It's business. That is why it is the job of the CEO to talk to investors and push that this is not the way.
Look at Nintendo. their large investors says to pull out of consoles, and just make games for other platform, and make mobile games. Thinking to have each of it's game sales like GTA, and Angry Birds. Ignoring the fact that these are rare gems, it goes against Nintendo roots (toy manufacture), and that Nintendo games can't work on the mobile space, you need tight and fast controls. Touchscreen is no good. As for other consoles. Nintendo has always made their consoles for THEIR games. If you (third party) want to make games for it, then go ahead. Nintendo has well over 30 IP. Microsoft and Sony only have a handful. And Sony practically only buys studios and don't actually make their own ideas. So their consoles
is designed to please outside developers. That is why the PS4 has the same controller since the PS1 (with analogue sticks), pretty much. The idea is just to be faster than the previous gen. Microsoft is a bit more complicated their focus is 1 PC in the living room. Microsoft failed with Media Center to do this, so that is why they made the XBox, use gaming as a way tro achieve this. And you can see that the XBox One, is one suited up Media Center computer with gaming compatibility, which is Microsoft goal. Both Microsoft and Sony goes to big publishers and studios and says: "What do you want for the next console.". Nintendo, goes "What can we do, to make OUR games provide a unique experience to the user".
Will it sales like crazy? Sure maybe 1-2 games after people realize it is crap, and stop buying. By then the investors would be invested in some other large company. They don't care.
It's not to say that investors are greedy, and "bad people". This is the business world. Successful companies and investors requires to be ruthless, strong, have a direct specific focus, and not let others derail that.
As much as Nintendo is calling D0000M on them, the WiiU does far better than the GameCube, they build a new building, they are expanding by doing a hiring spree. Money, they have plenty. They are financially sound, and have large coffers, due to their previous success and their refusal to lose money on console sales unlike other console manufactures. And of course doing well. Sure the WiiU is not selling like the PS4, but it is selling enough for Nintendo to be somewhat fine.
In addition, even if the Surface was making Microsoft lose a bit of money (assuming it's not a black hole), it is a symbol to Microsoft. The Surface computers is now a flag ship computer showcasing Windows. No mater how you put it. The Surface Pro 2 is the best Windows experience you can get on a device out of the box. The system is really fast, solid, high quality, attention to details, everything has been thought out, weather you agree with them or not, you can understand the thought process.
Another example is the Nvidia Titan graphic card. The graphic card is a failure in sales. But that's not the point. Well firstly it's a "broken Tesla", if you will. A Tesla GPU that doesn't meet the standard and specification of their Tesla card but still working perfectly for consumer level. Any extra "non-consumer' features (if you want to call it that) has been cut out via firmware, and put on a PCB with video connectors. The product is used as their 'Halo product', meaning: This is what we can do. It's an ad. It doesn't sale well, cause it cost over 1000$, but that's not the point. The point is to show to companies, IT, and consumers: "Look at what we can do". And gets people talking. Much like Surface with Microsoft.
