There's no need to be snide about it. Yes in this case iTunes (not necessarily the iPhone) was at fault, but in general, I've had great experiences with Apple equipment. I'm a massive, massive Microsoft fan, otherwise I wouldn't have bought my Surface! I've always had Windows PC's since 1997 and have never been tempted into an iMac or iPad...
In fact up until a few years ago I was very vocal about my frustration with iMac and OS X. Now my girlfriend has one, like most things, I've gotten use to it. And whilst I'd never buy one myself, you can't deny Apple do a lot right, surely? I bought an iPhone originally, really, because I loved the quality of the hardware... and I just fell in love with it, so have stuck to them every since.
Don't get me wrong though, if Microsoft release a Surface phone, I'll be all over it! At the end of the day I'm a technology fan, I don't really care who makes it... I just choose Microsoft as my favourite of a good bunch