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thanks for your response. it is so puzzling. the drivers look fine. i still tried removing them and rebooting, i then downloaded the official surface diagnosis tool and it updated some firmware. i even reset the pc, but still no KB. more accurately, the screen brightness keys work and the...

i have tried almost everything, but after fixing the static sound issue, now, the surface keyboard only works for screen brightness and the fn button lights when pressed. no other parts of the KB work. i've tried reinstalling drivers, even going as far as resetting the unit, STILL no KB...

hello all. thought this was going to be a simple corrupt audio driver issue for a surface 3, but after updating the sound driver, NOW the mousepad or keyboard will not work. i updated from build 1903 to 1909 but it did not fix this issue. i looked and found the "hold the volume up + power for...