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Ok, so there is no doubt that the problem comes from the system since I'm sure the battery was full and even if not it would have gone to hibernation if getting below 4%. Since I've got my emails back and part of the information I need, I won't take the SP3 apart and save money instead. I'm...

I case you haven't heard about this technique, press the power button briefly 20 times ! I don't really know the exact purpose of this action but that was the test from the tech girl on the phone. Did not work ... [EDIT] I'm wondering ... and if the battery is totally empty and my charger is...

Thanks a lot for this precious information! So you're saying even though my data are encrypted I could unlock them by using my bitlocker key (that I just found on my MS account)? I'm planning on buying a msata to usb device to read and back up the data I need into the eventually new SP3 I'll...

Hi Jeff, I tried it twice and I don't see any reaction from the SP3, apparently I'm not the only one case.

I've been thinking about taking the surface apart to take the SSD then buy a new SP3 and back up my stuff into the new one but : I have just read this article - How does MS plan to address retrieving data from dead Surface Pros for customers? • /r/Surface And if I do understand, one of the...

I've heard about this issues, my colleague is having the same problem every now and then and that was my first thought before I tried other ways. I did it too. You know what guys, just in case, I'm gonna try random things, maybe something will come up. I'll let you know if something changes...

Yep that's my actual problem, I can't get it into any boot ... Like the SP3's dead or into some deep coma. I've read something about 3 different state of sleep that the SP3 can fall into but in my case I shut it off manually so I don't think I'm having the same issue. The crazy thing is that...

Hey GreyFox, I tried the USB recovery but the SP3 isn't waking up so I couldn't even reach the Advanced Recovery. I think it's pretty serious, no more choice, I'm gonna bring it to a local tech service hoping that they will get the essential of the data I need to run my business. If the...

Hi everyone, I hope someone could help me here, cuz I'm starting to feel wicked crazy. Yesterday, I turned off my Surface Pro 3 as I do almost everyday. It has been on Windows 10 for a week or two. It never crashed before and went pretty smooth til today. This morning while at work, I tried to...