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I am having Office download updates now to see if it solves the problem. Before running the update I was running Microsoft Office 365 ProPlus Version 1707 (Build 8326.2076 Click-to-Run) After the update: am running 8326.2096 and the problem seems to be solved. Thanks everyone!

I have always used my SP to ink on slides during PowerPoint presentations. I do this while teaching my university classes. Today while setting up a presentation and checking my equipment I noticed that if I wrote on one slide and then moved to the next, the inking persisted. Previously if I...

I recently acquired an SP4 and also the adapter plate that allows the SP3 Dock to be used with the SP4. I'm experiencing an odd problem that I wondered if anyone can help with. (I tried asking this question of Microsoft support, but after 20 minutes of explaining the problem and having the...

I basically concluded that my battery was DOA. I did various troubleshooting steps I found online (uninstall battery from Device Manager, reinstall, etc.). None of it made any difference. Since I was out of warranty, I was out of luck. Microsoft support was particularly frustrating as they...

Is there any chance that a recent MS update has caused a battery or battery-related hardware issue for the SP3? I've had my SP3 for a little over 2 years. I use it frequently, but it is treated well and in great shape. I hadn't used it in about 10 days. It has been sitting in my SP dock on...

I upgraded my SP3 to Office 2016. Today while giving a presentation I noticed that the in-presentation inking options had changed. I saw no way, for example, to change the stylus to an eraser. Changing ink color has also changed in its presentation. Anyone have any 'best practices' or...

I am really glad that Microsoft is introducing something of this sort. I do think it might be a bit of a tough sell for them as they are totally new to this space. Companies that always buy HP or Lenovo are going to have to start thinking of Microsoft as a laptop vendor. They also are going...

The pricing is very steep. I haven't seen a price yet for one with 1 TB of storage. I figure that will probably be in the high 2's if not higher. I'm not sure who the target is for this device. It almost seems like, given the price point, that this is more of a "proof of concept" device. If...

I had been running 8.4.2, but upon checking that this morning I have upgraded to 8.6 (the latest version). My video driver is the Intel driver for HD Graphics 5000, version 10.18.15.4256, dated 7/17/2015. I have not manually managed this driver at all. As an aside, in light of the work I do...

Twice now I have been in the middle of a presentation with my SP3 when I have experienced an odd crash. I am connected to a video projector and having the projected image be the same as my SP3 desktop image. I will launch Edge and it will crash. After a few seconds my desktop will be back to...

JohnR, ok, I follow your advice, but given that I used this exact same software approximately 75 times last semester, I'm not sure that I suspect Camtasia as being the problem. It has not been updated since I started using it last semester.

Olimjj, thank you, I follow you now. The projection device is one that is permanently mounted and professionally cabled. It is used by a wide array of people. I don't think the problem would be with the projector. I will check its various menu settings tomorrow to see if there seems to be...

Can you elaborate more on #2. What needs to be investigated and how. (I don't need minor details, but I'm not sure what you are suggesting I check.)

I have an SP3 i7 that I primarily use for lecture capture in a university classroom. When I'm doing this, I commonly will only have open on my computer PowerPoint and Camtasia Recorder. I plus a USB mic in for audio capture and connect via a dongle to the video projector. I did this all last...

I'm having the same no internet upon start issue that many others are having with their i7. I had another problem today that was frustrating. I was using my SP3 during a class lecture and went to play a Youtube video. 15 seconds into the video my Internet dropped and wifi reported no Internet...

I use my SP3 for lecture capture with Camtasia. I ink PowerPoint slides continuously. I've had the issue occur which you mention, but it is uncommon for me. It probably happens on average 1 time per lecture. That's not a big deal for me, and I find it easy to swipe back to the slide I was...

I record my lectures via USB microphone. I use one of these: http://amzn.to/1AsaEip It is a bit pricey, but I have not found anything close at a reasonable price to capture excellent audio. It will only capture my voice, though. I also have one of these that I occasionally use...

I was to successfully play audio on Thursday. What I discovered as perhaps a contributing factor to my thinking that sound was not being output was that I had to significantly increase the volume level. All seems to be functioning well now. Thanks, all.

I am using my SP3 in the classroom for teaching. In 2 separate rooms now I have hooked my SP3 up to a provided audio jack and not had sound come out of the classroom speakers. My SP3 continues playing audio through its built in speakers just fine. I thought it might be a problem with the jack...

Since moving to my SP3 I've noted that my trusty wireless USB microphone is capturing audio at a much lower level than previously. I've tried adjusting the capture controls without much success. I'm reading on various sites that in Windows 8.1 the USB audio drivers can be problematic. A lot of...