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Thanks I will do just that. My extended warranty runs out this July says I can't extend the warranty or buy a new one. I just hope I get a new Surface Pro 3 that does not have any problems. Just before mine died, it sure gave a lot of problems because of Windows 10. Did you have problems with...

I had to take to my local Microsoft service center. First of all it will not power up after I put in my pin. When I hold in the power for 30 seconds plus and try to reboot it, I get an error message stating my pc does not power off correctly. It also says to take it in for repair. I also tried...

Problem resolved, all I had to do is hold down Fn and the press F2. Now I got the illuminated keys again. Thanks to Microsoft support.

My touch key pad on Surface Pro 3 will no longer illuminate the keys. The caps lock is the only one that lights up and the mouse has full function. Do I need to get another touch pad or,. is there a way to turn it back on? I loved how the keys were illuminated in a darkly lit room. now I to...

Double07; I thought my plug was universal, until I noticed it wasn't charging. That is when I discovered that it did matter which way it was plugged into mine. So I thought I would share what I discovered. If it continues to give me trouble I will definitely get a replacement. Henry

The male end plugs into a surge protector which has the female pluigs.

Lion; Where the power source plugs from the ac there is a female plug that looks like this (OO), (it can be plugged in two way).that connects to a male plug which is part of the power supply that connects to your Surface Pro 3. My Surface Pro 3 will not charge if not plugged in correctly...

I recently purchased Kaspersky Pure 3.0 because I was fed up with how Norton and Constant Guard from Comcast.net let in malware and infections. I have had to refresh my HP Envy numerous times, and some how my computer was still getting corrupted. That is what made me go with Kaspersky Pure 3.0...

I just pre ordered the Surface Pro 3 256 GB i7 from Best Buy. I decided not to go with AAFES because they didn't know when it would become available. Besides, I had enough Reward Zone points to reduce the tax. When you get your Surface Pro 3 and register it with Microsoft, get the extended...

I am waiting to order the 256 GB i7 when it is on the the AAFES site 6/20. It will be worth waiting, because it is a military store with no tax and free shipping with a far better warranty that doesn't cost an arm and a leg. Why are extended warranties so outrageous? I can save so much money and...

I want to get the Surface Pro 3 256 GB with i7 through AAFES, (a military store), rather than Best Buy or even Microsoft store. AAFES offers a better warranty for 3 years that costs only $179.00, compared to Best Buy which is over twice as much and no better warranty. The warranty price is...