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You may need to exercise your battery. When a battery is connected most of the day and night, it may degrade the total capacity. But repeatedly allowing it to discharge to just above the 30% shutdown, charging again, then allowing it to discharge again, etc. should drive that shutdown number...

Let us know if you come up on the other side of all these updates still alive.

Your video graphics driver seems to be in error somehow. Try this: 1 - Settings, search for Device Manager, open it 2 - Choose Display adapters, double-click NVIDIA ... 3 - Choose “Driver” tab, click Update Driver 4 - Choose “Browse my computer for drivers, then click “Let me pick ...” 5 -...

This video shows how difficult that Surface Pro 3 is to service. But rather than trash it, you may want to extract the SSD. It is still useful in a cheap enclosure as an external drive.

@normaprice2003 , There is a chance that the BIOS/UEFI password was reset using a scheme which is based upon the manufacturer of one or more components. It is worth a try. Visit this website, and use Option #2: How to recover or reset a BIOS or UEFI Password for Windows computers...

Could be caused by electromagnetic interference activating the power circuitry. Are you near power boxes, supplies, transmitters, microwaves, etc. ?

I like the phrase "semi-tempted". I remain happy with my Surface Book 2 15", but also am watching to see if there is a SP8 on the way. By the way, these sales happen every March/April/May, partially because this is the season students are accepted to colleges and universities. Computer...

Check out this way to improve your grip on a thin pen. https://www.surfaceforums.net/threads/biggest-windows-capacitive-stylus.25558/post-182718

The keyboard base for Surface Book 1 is not compatible with Surface Book 2. A few things were changed for the Surface Book 2, including a different shape for the connection tabs and different mechanism and electrical connection for the "muscle wire". It may be helpful for you to know that the...

I am suspecting an issue with Cortana from builds since around January 14, 2021. Try disabling Cortana completely, and see if the problem goes away.

Brilliant! I’m sure that tip will help someone else, too.

Can you avoid the WiFi problem by attaching a USB WiFi stick, or a Cat5 adapter dongle?

@Sunsearcher , It is likely that the graphics are trying to load from a previous address you were using for that site on that computer. Your cache needs to be cleared using your browser's clear history menus. Let us know.

The battery in my Surface Book 2, purchased in late 2019, has serial number 5031435936. All I can say is that your battery is much newer than mine. A couple of things: 1- Search your OneDrive for a previous copy of a battery report from your Surface. You may have one out there. 2 - Ask the...

Your battery has a serial number. Check that. Hopefully, you have a record of a previous battery report. Even if you don't, perhaps you could identify if your battery serial number is recent manufacture.

You may be caught in a loop of the battery-protection circuitry, which can limit charging. The trick is to get that circuitry running properly. So I suggest repeatedly connecting and disconnecting the charger, about every 10 seconds. Give that a try for a few minutes to see if something happens.

Rebooting should fix that. Windows should detect the devices upon startup.

Excellent, @HEET. This post will be popular with others having a problem with their Windows Hello Face functionality.

Do a clean sweep. Replace everything. Check OneDrive.com for your files, to make sure you've got your documents in the cloud. Then: Settings, Recovery, Reset this PC, Remove everything.

Be sure to post your results!