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  1. sharpuser

    Surface Pro 5th gen won't switch on with short press and devices not working

    Okay. Does the same thing happen when you go through an entire use cycle without the keyboard: Power up, browse, etc., shut down. In other words, with the clipboard connected to power, and no keyboard, Connect the power directly to the clipboard (screen) without the keyboard through this...
  2. sharpuser

    Surface Pro 5th gen won't switch on with short press and devices not working

    @timsampson Sure sounds like a dirty connection to the keyboard. Check for debris on both sides and blow out (if you use your mouth, do it through a lint-free cloth). This happened to my SP3 and had me stumped for 2 months. Turned out to be a tiny fiber of something which was attracted to...
  3. sharpuser

    The keyboard not working with Windows 11

    Hey, @roysipple What model computer and keyboard are you using?
  4. sharpuser

    Surface Sound Settings Unresponsive After USB Soundbar Plugged In

    Cory, The problem may indeed be by design of the SP7, but this would be a very common complaint, if so. It sounds like your particular SP7 has the issue. Of course, at this point it cannot be determined whether the issue is hardware, firmware, or software. Do you have any friends with an...
  5. sharpuser

    SP6 not in list when creating account

    Welcome, @eggman2112 Several forums are missing. Might be coming soon ...
  6. sharpuser

    Drawing on photos taken with surface pro

    Quickest, fastest way is to use Paint. It is free. Open the Paint app on your PC, or right-click on the photo and "Open With" Paint.
  7. sharpuser

    Surface RT with startup error code 0x00000101

    The eMMC is the embedded multimedia card (processor). It serves as a storage device to assist the main processor. Must be functioning for the PC to work. I can't think of any reason that card would go bad while the Surface is merely aging on the shelf and not being used. Make sure you do not...
  8. sharpuser

    Losing connection to ports and docking station

    Sorry for this trouble, @Lugie. Check for debris causing a bad connection of the screen with the keyboard. Clean or blow out to make sure they are clean.
  9. sharpuser

    Compatible USB adapter for USB-c charger

    I've been using a 12v car power cord to charge my Surface Book 2 devices for years. Is that a possibility instead of using USB-A? http://www.surfaceforums.net/threads/sb-car-charger.18765/post-148804
  10. sharpuser

    “Surface Type Filter Device” driver is missing from the Keyboard folder on Device Manager

    Is it possible to attach the keyboard backwards? I don't have an SP4, so I don't know. But on my SP3 my keyboard stopped working at one point, and I mysteriously fixed it by connecting the keyboard backwards and rebooting. I suspect that triggered Windows to "switch on" a bit of firmware...
  11. sharpuser

    Is Surface Laptop 4 good for students?

    If you have already decided you want a Microsoft device, then take this questionnaire...
  12. sharpuser

    Window no longer can be made to "float"?

    What I meant by the Tablet Mode comment was to rule out that Windows has changed how you can position windows. In other words, focus on the taskbar as the culprit.
  13. sharpuser

    Window no longer can be made to "float"?

    Oh my. Yes, sounds like a touchpad issue indeed. In tablet mode you should be able to use your finger on the screen to get the correct result. Likewise, with a mouse, a mouse click on the title bar should work to float the window properly. It could be that some grit got into the works of...
  14. sharpuser

    Window no longer can be made to "float"?

    Thanks for that explanation. Logitech provides some great hardware and software features. When Windows finally adds the equivalent better functionality, they clash because of context. It is likely someone else will have this same issue. You are helping them already. You may consider...
  15. sharpuser

    An expensive brick

    Sorry about your "brick" troubles. Why not install Acrobat from the Microsoft App Store or from Adobe, since not being able to use Acrobat seems to be one of your major problems?
  16. sharpuser

    GPS on the Surface Book

    I see your question, @benjithall1983, but have no idea. Back when I made these posts, I tried to use my iPhone as a USB dongle and pick up GPS from that. Unfortunately, the GPS words were not passed on, as that merely provided Internet access.
  17. sharpuser

    Backlight bleed and bright spots on all devices?

    Clever. If you try the suction cup idea, make sure the screen is warm, and cool down quickly after doing so. That should help "set" any adhesive behind the screen into its new fit.
  18. sharpuser

    Backlight bleed and bright spots on all devices?

    Yes - I write hot. I wonder if the device is being deformed - that is, bowed. Kind of like a smartphone that gets bent from being in a back pocket.
  19. sharpuser

    Surface Pro 4 does not power up

    I wonder if the computer is actually working, but the display is off. Can you try to connect an external display, even temporarily? A repair shop would let you do this, likely at no charge.
  20. sharpuser

    Backlight bleed and bright spots on all devices?

    I write very often on my Surface Book 2 units. They are about 9 years old now. No bleeding or spots. I hope yours are merely transient.
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