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Here is a place to start - Windows 10 Deployment: Tips and Tricks from Microsoft IT Enterprise Mobility + Security - Microsoft Tech Community

As long as you were issued a license key you can add it and activate via the phone activation - first remove the other one from your account through the Microsoft Account Site...

Typically these would be B2B purchases...usually something that sells to Business Customers and sale Enterprise Software, in the US places like CDW, SoftwareOne, SHI, etc.

Cool...that is the information I needed Click on the start button and click on the Gear Icon - That opens PC Settings....now click Update and Security Now run Windows Update Install any update and restart as needed...

They have versions with Pro, they are $100 USD more expensive and are sold through the Business Store. Buy Surface Pro 6 for Business - Microsoft Store

Can you give us more details on the situation? Are these videos consumed via a browser or app ? Are you still using Windows 10 S Mode? Without additional info, are you fully updated? These playback errors are typically caused by HDCP compatibility

Most people I know follow one of these... How to enable smooth scrolling in Google Chrome for your Surface and Surface Book I use a Chromium based browser Vivaldi as my backup for Edge...

Please don't cross-post, you started another thread...

Please don't cross-post... You started another thread

I would recommend that you remove the second convertor, get mini-dp to HDMI adapters an active one that supports 4K 60Hz... Then it should work....

Who did you buy from?

It would be setting them up from the Device Manager (Depending on the monitors and adapters you may be able to get one at 60Hz)

You should be able to as long as your mini-DP to HDMI are active, but you will have to run them at 30Hz as its a limitation of the Intel GPU...

Are you a MS Partner? if so here: Modern Workplace Learning Maps If not here: Enterprise Mobility + Security Documentation and Microsoft 365 Documentation

If you want a complete turn key solution Microsoft will do it all for you with their Microsoft Managed Desktop Service - Is Microsoft Managed Desktop right for you It's a monthly subscription that includes M365 E5 and the IT Services for a monthly fee...

Remove the Quad-A battery and put it back in - if that doesn't work the battery may be dead. I typically get my Quad-A batteries from Amazon...

In the task tray by the clock there should be a pen icon - click that Another option is the legacy Snipping Tool also included in Windows but it's days are numbered as it is deprecated for the above

Windows Defender here as well

Freezing and crashes Sluggish performance Windows Hello not working Shortened Battery Life

Updates are managed via EMS (Microsoft Enterprise Mobility and Security)... EMS Include: Intune (Mobile Device and Mobile Application Management) Azure Active Directory (Identity and Access Control) Azure Information Protection (Intellectual Property Protection and Compliance Tool) Advanced...