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Update: I've shut that "feature" off. It just won't work without fiddling with it. Disappointed. I still love this thing though. I have bigger and faster computers but this is my primary computer now. It just forgets my puss.

Thank you for the suggestions. The lighting must be it. I'll give it a whir.

Hi all, 3 weeks ago I bought a Surface Go 2 (I love It). All Windows updates have been installed. Here is the issue. Setup the Hello Face login and it worked great for a couple of days. Then it wouldn't recognize my face. No errors, just the eyeball searching and searching. So I use my pin to...