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My SB2 15" is extremely quiet, I hear almost nothing from it, only the fan sometimes when there is high CPU usage, that would be 10-20% of the time

I installed 2 different screen protectors to my SB2 15" and when closed, the screen protector will touch the edge of the base and will lift the screen protector a little bit, very annoying so I ended up removing it. Do you have the same problem? Thanks

Same thing, crash again while in sleep mode, 5 crash in the same day, it is kind of too much. On Sun 1/8/2017 6:16:57 PM your computer crashed crash dump file: C:\WINDOWS\Minidump\010817-9921-01.dmp uptime: 00:26:41 This was probably caused by the following module: ntkrnlmp.exe...

Thank you Jeff, I did not know there was a new FW for the dock

Everything is up to date, I would say everything was stable until I bought a dock and the external monitor Dell, shortly after all problems started, but it is the Microsoft Dock, it couldn't be any better. 2-3 times a day the crash, at least.

I was resuming from sleep and found out another crash, to be honest I am getting super frustrated with this level of instability, I cannot go more than 48 hours without a crash. ******************************************************************************* *...

My setup is the Surface Book connected to the Surface Dock, external Surface Keyboard, Logitech MX Master mouse with dongle attached to the dock and a 32" UltraSharp Dell Monitor connected to the Dock via mDP (Dock) to DP (Monitor). All Windows Update up to date and sfc /scannow clean with no...

I am getting the following error, any idea what could be the root cause: On Fri 1/6/2017 5:02:52 AM your computer crashed crash dump file: C:\WINDOWS\Minidump\010617-13140-01.dmp uptime: 21:52:13 This was probably caused by the following module: ntkrnlmp.exe (nt!KeBugCheckEx+0x0) Bugcheck code...

Thanks, I did that and things are better now

Yesterday I placed my new SB with Performance Base (i7/1TB) in sleep mode for the first time, before it was always plugged, and noticed and excessive battery consumption, at the level of 10-20% per hour, with no applications running, no wifi and no notifications. Then I found "sleepstudy" so I...

Yes, fully updated. Started 2-3 days ago, no relevant event. No third-party AV software. I did remove it but now it appears in Device Manager as an Ethernet Controller instead of Marvell AVASTAR Wireless-AC Network Controller, is there a way to fix this? Last night I had a crash (reboot) due...

I did a Debug of the Dump file from the last Shutdown I had last night and the issue seems to be with the NDIS driver : Probably caused by : ndis.sys ( ndis!KWaitEventBase::Wait+22 ) Here is the output from WinDbg: Microsoft (R) Windows Debugger Version 10.0.14321.1024 AMD64 Copyright (c)...

I will have a Yellow Triangle together with the Wifi icon on the taskbar, it will say "No Internet, Secured", If I check properties there will be an IP assigned by the DHCP server. If I check network properties it will say "Unidentified Network, Public Network" and I am at home on a private...

Suddenly with no reason once I launch the Store it will open the window and then close immediately, I've searched and tried almost every single troubleshooting tip on the web and still is not opening, my last resort is to reset the Surface Book but I will loose all my apps and configuration, not...

I think the Power Brick included with the Surface Dock has higher capacity that the standard Surface Book 65W AC Adapter, please could you confirm what is the exact capacity of the AC Adapter included with the Surface Dock, thanks

If I remove the Pictures folder from the Sync schedule in OneDrive settings (I do not want the photos on my Surface Book, I just want them uploaded from the phone to be backed up into the OneDrive cloud), I will get a Sync error in OneDrive saying something like the folder already exist in one...

Every time the SB enters the sleep state (I am plugged and docked) I get the following messages in Event Viewer: - Kernel-Power: The System is entering connected standby, Reason: Power Button - DistributedCOM: The Application-Specific permission settings do not grant Local Activation...

I just copied a file and a folder with no problem, the external drive is formatted with NTFS

The SB disk is 1TB, but is has 950GB free, and the external USB drive is 4TB and all is available.

I have the SB standalone, with an external USB disk connected to perform a System Image Backup, I've tried multiple times and I always get the error 0x807800C5 and also error 0x8078004F, is there something am I missing here? thanks