Search results

I have a Surface Book 2 with the following setup, I use it most of the time in Clamshell mode (closed) connected to an external 4K Dell monitor via the Surface Dock using one of the DP adapters in the Surface Dock. If I turn on the SB2 from Shutdown or resume from Hibernation it will be in...

I am using the backup software Ashampoo Backup Pro 11, when I try to restore a backup I get the following error in Event Viewer (screenshot), the vendor is suggesting to disable Secure Boot to fix the problem, but I am not booting a different OS or installing new HW, is this the correct solution...

With my Surface Book 2 my Power Plan: is Screen Off after 10 min and Sleep after 2 hours, nonetheless after 10 min it will be triggered "The system is entering connected standby " Reason: Idle Timeout., I am confused, was it supposed to be only the Screen off after 10 min according to the...

Will do, only the ones you found :(

Everything is up to date with Windows Update, I just ran the Surface Diagnostic Toolkit and fixed it, very weird, I do not know what the SDT will do, but maybe there was something (driver) corrupted and it fixed it, :)

Nothing

Something happens on my Surface Book 2 that suddenly today I started seeing the following Warning/Error message on Event Viewer, the exact same 2 messages will be triggered every 10 seconds exactly and they are non-stop. I restarted the SB2 without any results, the messages keep happening, A day...

Here there is a screenshot coming out of Standby, the 2 events before the Tcon Driver error are: The system is exiting connected standby The system is entering connected standby

I did more research and the event only happens when the SB2 is connected to an external monitor via the Surface Dock, meaning I don't think there is something wrong with the SB2 itself to request a return or exchange, it is the handling of the external monitor who is wrong, it could be the SD...

I have my SB2 15" in clamshell mode with an external monitor connected via DP using the Surface Dock, randomly I will get this errors, I also have permanently installed a micro-SD card 256GB for daily backups. I get multiple "Surface Tcon Driver TP Read fails, Status = 0xc0000186" errors in...

I've been using it since I purchased my SB2 without any problem, it has to be the 87W version.

I do not know if this is a Windows 10 or SB2 problem, but almost every time the SB2 resumes from Sleep the Mouse cursor will be invisible, I can barely see something moving, I have to do crt+alt+del to make it re-appear, any idea on how to fix this very annoying problem, thanks

agree, very sleek solution

Mine has to go in about 1.5mm from flush to be detected by Windows, then it is almost impossible to remove with the nail.

That's very weird

I've tested on 2 different SB2 15", the exact same problem

I have the same debate, should I install the new Nvidia GeForce 388.71 drivers release 2 days ago? Should I wait for the MS certified ones?

I've used extensively with my SB2 15" and it works fine

I did get the BaseQi P/N: 350A custom built for the SB2, I am using it with the SB2 15" but if I install flush to the SB2 it will not be detected, I think the bay on the SB2 15" is longer, so you have to push it in even further, like 2 millimeters and then it will be detected by Windows, are you...

I have installed 2 types of screen protectors (matte and gloss) and they fit fine, nonetheless when I close the SB2 and the screen (clipboard) touches the base on the right side (close to the headphone jack) the screen protector will lift (bending) a little bit, I think this is because the edge...