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Thank you very much.

They are complete freezes. Sometimes in an app I get the bounce back to the start screen for no reason, but these are solid, cannot use anything freezes. No mouse, no touch, no keyboard response. I have to do the hard reset on the power button. On the first machine, I had trusted my automatic...

Thank you. I will try that. Though I will be sad to lose my Chrome apps on my mobile computer. Do you recommend Firefox?

The Surface 3 is everything I wanted. But the first one I bought continued to show an error screen and needed hard resets. I took it back. The new one worked perfectly for a week and is now starting to freeze once a day. I don't want to return it. I just want to know it won't freeze while I'm...