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Phil, Many thanks for the comprehensive reply. You made me realize that there probably isn't anything wrong. Much calmer now!! :-) Cheers

I am a long-term Windows 10 user but until recently, have used an Android tablet so I am new to the Surface Pro 4. I also have the keyboard cover. I am struggling to understand the "logic" of the soft keyboard on the SP4. When I select a dialogue box in any app, I expect the soft keyboard to...