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I came under the same realization that something environmental was effecting touch on devices at my office. It became abundantly clear something was going on after testing a Surface Pro 3 replacement today. If I lifted the SP3 off my desk or away, within seconds scrolling using touch was silky...

Thanks for the response. I find it's this loud after the first detach attempt, while if I let it time out and try again later, the ticking is more faint like your experience. When I tried store models, detaching the clipboard while all the way back, it always resulted it a satisfying loud and...

Hi all, I just received my Surface Book i7/16/512gb two days ago and immediately experienced issues with the latch mechanism. The unit lot number is 1603. Upon the initial click on each side after detaching, on the right side only, a ticking/clicking sound continues until the clipboard is...