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Pathetic ad. I have no idea why, but every MS ad I've ever seen is embarrassing on one level or another. They're trying to be cool, and it falls flat. They should embrace the fact that Apple is cool, MS is not, and play on their business and versatility strengths. Surface is such an awesome...

I thought it was pretty obvious that it would do the same if the unit is flipped so that the kickstand is below. It just would have been a bit more difficult to record it that way.

It clacks when I place it on, and lift it off a table. Any angle.

This here quote should be plenty embarrassing to any manufacturer if spoken of their products.

Thank you all who responded. I almost went with the "it's normal" storyline until I called MS and they unambiguously told me that no, it is not normal, and I should have it exchanged. Which is most likely what I will to tomorrow, or get a refund. Not sure yet at this point. My main concern is...

Because it bothers me. I also level my picture frames, put a matchbook under a tilting table... and so on and so forth. It cheapens the feeling of an otherwise brilliant device. I will go tomorrow and have it exchanged. If I can't find one that's right, I'll get a refund as I'm still within the...

Well I knew I had it coming. My SP3 was flawless, but started developing a rattle, there seems to be something loose at the hinges. Here are a couple of videos I had made of each issue. I read the other thread on this matter but wanted to start a new one with the videos in the first post, in...

This is the Surface forum, not the goody two shoes forum.

On MS online store just click the education link, enter your zip code and a school name you know in the area. That's it, no more. No verification.

Calibration should really be performed on your particular unit; sample variance makes what you ask for an unreliable method.

Bass is very demanding on the amplifier. I haven't used any quality headphones with my surface, so I can't comment, but the ability to provide high current is paramount to experiencing good quality bass. I also don't know the impedance of the surface headphone output, but if it's too high it may...

Is the phone set up to offer an ad-hoc or infrastructure connection?

I use my iPhone as a hotspot provider and surface has no problem connecting to it.

No curving on my sp3/i7. I checked it many times, and it's perfectly flat.

Just avoid paying with cash or debit next time. Always use a credit card for two main reasons: 1. Much better protection when dealing with problem purchases 2. Should you get defrauded, at the most you'd be liable for $50, though most credit cards these days sport zero liability. Using a debit...

I am just as anal as most here, perhaps even more so, but this is a disposable product that I bet the majority won't have anymore in a couple of years, so why bother getting worked up over non-critical issues? I chose to focus on the things the surface does greatly and less so on others. Perhaps...

Well if one reads about 3-4 repeated exchanges in order to get a good unit, one starts to wonder about rampant qc flaws.... Or rampant OCD, could be argued, but the problems described seemed real and different from unit to unit.

I know, right?

No overheating/runaway fan, no yellow lines or light bleeding, no WiFi slowdowns or connectivity issues, no problems resuming from standby, no crashes or lockups. Every single issue I've read about here my device does not have it. Batch 1435, impulse purchase from Microsoft kiosk at the mall...

Sp3 i7 here, never had fan on once while watching Netflix. Fwiw, I think Netflix uses Silverlight instead of flash, which is more processor and hence energy efficient.