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Just as a point of interest for OP, and anyone else that might experience this problem: I found a solution almost immediately on the official Microsoft community forum. Turns out Bitdefender doesn't like Surface, and Surface doesn't like Bitdefender. I switched antivirus, and now all is well as...

Thank you for the heads up. I'll do my best to bring this to the attention of Intel and Microsoft.

Ah, thank you for clarifying. Might I suggest that you rebrand your forum so that it does not put off such an official air, then? I'm happy to move along to greener pastures.

It's interesting that you're willing to hurl insults like this at one of your own paying customers who's just trying to resolve a serious security flaw. I haven't had a chance yet to follow the convoluted, ridiculous instructions provided for "fixing" this problem just yet. I will shortly. I...

I've been at this for quite a while now. And, no, I've never had a piece of computing equipment have as many "quibbles, issues or unexplained behaviour". Ever. Nice way to get all defensive though. It seems to me this is a potentially serious security flaw. And users shouldn't have to jump...

I'm quite certain that there's no malware... but I will double check. That's one convoluted solution. So... the benefit of owning a SP3 is... (crickets)... Wow. I should've done more research before investing in Microsoft.

Alright, I have successfully installed the latest driver for Intel HD Graphics 5000. I now have access to the Intel HD Graphics Control Panel. However, when I go to set a custom resolution for my TV (1920x1080 + 10% underscan, for example) I get an error message saying I've input invalid numbers...

Sweet, thanks for the specifics. This is just what I was looking for. It saddens me that I will have to go about this the hard way, though, as I'll have to be ever mindful about not reinstalling the official driver from Microsoft. I look forward to the day Microsoft resolves this issue, rather...

I have this very same problem. Every reboot, I get a notification from Windows Action Center asking me to review my Windows update settings. Every time I choose to update automatically (I've done this at least a couple of different ways) and still I keep getting prompted to set my Surface to...

Thanks to the moderators and administrators for the replies. I'm still researching, still looking at how to get this driver installed. But it's not what I'd prefer, as I mentioned previously. I have no problem with putting the onus on Microsoft to devise a solution (i.e. simply include those...

Actually, you know what? I don't like the idea of having to install drivers that are not certified for my hardware and subsequently have to hide official updates. I don't think that's any kind of solution at all. I think it's a straight forward issue of Intel updating their drivers for Surface...

Ok. I wish I could get that far. I've just spent the last half hour trying to manually update the driver. Each time, it tells me that the latest version of the driver is already installed. I tried first uninstalling the driver beforehand, but it seems to just reinstall itself. I'll post back...

Ok. But won't the driver roll back the next time the machine updates?

Thanks for the tip, do you have a link handy? I'm browsing Intel's site without much luck.

Unfortunately, I'm having this same problem when connecting to an HDTV via mini-display to HDMI adapter. Tech support has been absolutely useless: they update my machine and even went so far as to suggest that I should refresh the device (losing all of my installed desktop apps) in order to...