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Sorry, don't have another compatible laptop laying around to try that with. Besides, this is new so I really do not want to open it up for this sort of thing. If this keeps up and we cannot find a resolution, we will just get it replaced.

These programs are not running when she shuts down, So we cannot shut them down. I've worked with Windows enough to know that shutting it down with programs running is just asking for trouble, so we shut everything down before shutting off the SF4. I'll see if there is some background...

No apps crash just get this error, at same memory location, each time. If it is bad memory then Microsoft needs to replace it, this is a new computer.

These programs are not running at the time, all she is doing is shutting down or restarting the computer. I suppose some component could be running NI is bad at that. I'll see what is running in the background and try terminating them but knowing windows it will be a bunch of junk, 99% of...

DuckDuckGo search on the memory issue my wife has on her SF4.

My wife gets the following error on her new SP4 when shutting down now (see attachment): : "The instruction at 0x0007ff6bf1f8732 referenced memory at 0x0000000000000030. The memory could not be written." She uses this for her Engineering course, so it has National Instrument Launcher and...