Why does my screen look bad?

[Tylervit]

I just received my surface pro in the mail, and I'm loving it. Its taking time adjusting to the keyboard from my huge desktop keyboard, but thats a personal issue lol

But why does my screen look really bad? Is it Windows 8? The screen? While in firefox now i have no issues, but my desktop looks like crap right now and some of my app icons in the Windows 8 Interface look like crap. Any explanation why?

 

[souldier]

What do you mean?

 

[Tylervit]

I'm not quite sure what verbage I should use. The pixels are very "messed up" in some regions on the surface as you can see at the bottom of the image I posted. With such a high resolution, I wouldnt expect that to happen. Sure, its a minor detail, but I've never seen that happen on any tablet or any device.

 

[J515OP]

That image looks great on my RT screen. Not sure what your issue is.

 

[Tylervit]

Wow I just checked from my phone and the image does look perfect. Here is a pic I took with my phone, notice the bottom of the screen.

 

[ArnoldC]

Charge your Surface

 

[J515OP]

Now that is strange. It sort of looks like there is one of those screen films that comes on new devices on it. A return may be in order if the screen is clean and nothing is on it.

 

[Tylervit]

The weird thing is that I can move a window over those spots and itll fix it. But then somewhere in the internet browser I'll get the same issue. I was assuming that I would potentially have to send it back, but I was really hoping not :/

And its almost at full charge now lol. Thanks guys I'll let you know if something gets figured out.

 

[J515OP]

I would try a refresh followed by a reset. Can't hurt to try before having to return.

 

[magicrobots]

Yes, that sounds like a software thing - something a little berserk in your video driver or something. Do what J515OP suggests; hopefully that'll do it - and if not then at least you'll be positive that you got a lemon. Which would suck.

 

[bosamar]

I recall Apple having a problem with an earlier iPad model where they blamed it on, 'the glue is still drying'...

 

[Tylervit]

Just to update, I called Microsoft and they sent me a replacement within 2 days. They have a separate batch of units for exchanges so it was a quick process. Screen looks great now