Hey guys,
My surface book has been flawless up until its update on the 20th. I received a message saying the usb couldn't be recognised after the update and the keyboard and touchpad have both become non responsive when connected.
I have tried updating drivers, uninstalling and reinstalling drivers, resetting , full wipe and restore. And nothing.
I have been on to the tech support who tried the driver methods again but they said id need to send it in. But I don't believe its hardware.
It still recognises when attaching and can still charge through it, the back light comes on when I touch the touchpad so it still recognises it.
I have cleaned the contacts too but still nothing, sounds like a usb hub driver issue but I can find the issue at all!
Any ideas guys!??
My surface book has been flawless up until its update on the 20th. I received a message saying the usb couldn't be recognised after the update and the keyboard and touchpad have both become non responsive when connected.
I have tried updating drivers, uninstalling and reinstalling drivers, resetting , full wipe and restore. And nothing.
I have been on to the tech support who tried the driver methods again but they said id need to send it in. But I don't believe its hardware.
It still recognises when attaching and can still charge through it, the back light comes on when I touch the touchpad so it still recognises it.
I have cleaned the contacts too but still nothing, sounds like a usb hub driver issue but I can find the issue at all!
Any ideas guys!??
