My daughter has a Surface Pro 7 which isn’t performing as it has done previously e.g. at times with 2 or 3 low demand apps open it freezes! Although she has some power hungry 3D graphics apps installed on her Surface Pro she doesn’t have any other Apps open when she using the 3D graphics software. She’s currently using Windows 10 which is fully up to date as are all the software drivers. Whilst the obvious solution would be to re load all software she doesn’t really want to do this as some of the 3D apps weren't simple to install and setup. What we were thinking of doing was to reinstall Windows 10 by using the Windows 10 download page with the option of ‘Keep personal files and apps’. The 1st question I have is if we progress this option will apps definitely not be deleted? 2nd question: Does anyone have any other solutions we can try to make the Surface Pro perform better? 3rd question: Should we consider installing Windows 11?