Surface 3 Pro front camera not work

[Zhath]

Hi,

My Surface 3 Pro until today work superb.
Today I notice that front camera doesn't work at all, but rear camera work perfectly.
I take a full restart of my Surface (clean setup of Windows instalation) but this didn't resolve my problem at all.
Front camera still doesn't work, just a blank screen, but the LED lights as if the camera work.

Please help me, any ideas?

 

[bluegrass]

Hi,

My Surface 3 Pro until today work superb.
Today I notice that front camera doesn't work at all, but rear camera work perfectly.
I take a full restart of my Surface (clean setup of Windows instalation) but this didn't resolve my problem at all.
Front camera still doesn't work, just a blank screen, but the LED lights as if the camera work.

Please help me, any ideas?

Have you tried removing the piece of tape covering the lens? Just kidding. It sounds like you need to take into a Microsoft store or call their phone support.