Hi,
Recently brought a Samsung 49” screen, which is a life changer, apart from the fact it is very sporadic on my sb! For starters it doesn’t work on the dock 2, fair enough. Plugged it into the usbc port. after a lot of fiddling and not really knowing what I did I got it working with the correct resolution. Trouble is every time my surface book sleeps or is restarted, you get a letterbox window on the monitor, even though the resolution is set correctly on the sb. You then have to go through a ritual of unplugging the usbc cable and turning off/on the screen to get the resolution correct. I have tried several hdmi cables and converters but same issue. Screen firmware is up to date. Any suggestions? I doubt ms will be much Help! Screen works fine on a Mac!
Recently brought a Samsung 49” screen, which is a life changer, apart from the fact it is very sporadic on my sb! For starters it doesn’t work on the dock 2, fair enough. Plugged it into the usbc port. after a lot of fiddling and not really knowing what I did I got it working with the correct resolution. Trouble is every time my surface book sleeps or is restarted, you get a letterbox window on the monitor, even though the resolution is set correctly on the sb. You then have to go through a ritual of unplugging the usbc cable and turning off/on the screen to get the resolution correct. I have tried several hdmi cables and converters but same issue. Screen firmware is up to date. Any suggestions? I doubt ms will be much Help! Screen works fine on a Mac!
