Running out of Disc Space- how to clear app data that isn't showing

[forhumors]

Hi all,

I got my Surface 3 secondhand and have been using it for taking notes in medical school, printing powerpoints to OneNote. Recently, it has started telling me that the memory is close to full. A few times I have not been able to download powerpoints to it because of disc space. I have deleted my downloads, moved all extra files to a 16gb microSD card, cleared my temporary files, deleted a lot of the standard apps. However, it keeps on filling up again in a matter of days.

The most frustrating part is that when I check system memory, it tells me that I am using up 32.6 gb in apps and games. However, when I check the specifics, the largest app I have is OneNote at ~3gb, two other microsoft apps clocking in at 2gb each, 6 apps in the megabyte range, and then around 20 that are kilobytes. It does not add up to 32. Are there apps on my device that are not showing?

 

[jnjroach]

Changed your title - as the How To is a tutorial header.

Are you running Windows 8.1 or 10?

 

[forhumors]

Thank you Jeff! I am running Windows 10.

 

[leeshor]

Welcome to the forum

See the disk cleanup link in my signature. A lot of 3what may be taking up space is the folder that has the old Windows in it. Check my thread as there are 2 other places to look.

 

[forhumors]

Thanks, I followed your advice on steps 1-4. I did get my storage down by 1.1 gb, but I still have about 25 gb taken up in "apps and games" that I cannot account for. Any further suggestions?

 

[leeshor]

I'm a little surprised that's all you cleaned up. (better than nothing), Do you have a windows.old folder off the root of C: ?

 

[jnjroach]

Click on Settings....System....Storage....Select your C Drive

Select Apps & games

Select the App you want to clean up

Also scroll down and clean Temp Files