What's new

Randomly issues with external screen and docking station

htep

New Member
Hello all,

More than ten times a day, I have an issue with my external display plugged in my surface 3.
My surface 3 is docked in a Microsoft docking station.

The only way to solve the problem is to press the surface 3 power button (short push) to switch off the screen and press again to switch on the screen...

I have Windows 8.1 with the last microsoft update (last firmware and driver).
I'm not an isolated case, all my team at work has this issue, randomly.

Is there a patch or a fix for that?
Here is a picture of what happen.

Thank you for your help.

screen freezing.jpg
 

Zippy0n

Member
I have the Windows Docking Station and S3 with Windows 10, I've had zero problems connecting to an additional monitor, I was going to suggest a dodgy cable but that obviously isn't the problem since your team has the same issue, maybe some more of the more talented folk on here can help - the monitor I connect too is pretty old too
 
OP
H

htep

New Member
Hello Zippy0n,
thanks for your help.
All the team has the same config, maybe all cable are dodgy... or maybe the master.
Hope someone can help.
 
Top