minar
New Member
Hi, i own a Surface Pro 4 (i5 and 8gb of ram version) since march 2016. I use it as a student and as a developer, and i'm pretty satisfied with this product, at least i was.
Some days ago i received the creators update. My Surface runs Windows and Ubuntu (i need it for work) but probably this information isn't even needed.
Anyway, i activated the night mode yesterday and with red tones i noticed a shadow at the bottom of the screen. It's like a darker line and as you may imagine, after i saw it the first time i can't stop noticing it, even without night mode, especially with dark gray, white, or red tones. it's pretty frustrating for me, i always treated my Surface as a jewel! I tried to clean up the screen and i rebooted, the line is visible in Windows and in Ubuntu as well, surely it's not a software problem!
Second problem, probably i could resolve it with a clean install (but why should i do it?), when the device enters in sleep mode, after a while it should hibernate, but it simply shuts down, probably in an unexpected way, because the computer scans the disk on reboot. i'm still trying to find out if it shuts down even before, when it's in sleep mode.
EDIT: it shuts down when i hibernate it or when the automatic hibernation is performed. No idea why.
Any ideas? in a couple of days my love for this device is fallen off
Some days ago i received the creators update. My Surface runs Windows and Ubuntu (i need it for work) but probably this information isn't even needed.
Anyway, i activated the night mode yesterday and with red tones i noticed a shadow at the bottom of the screen. It's like a darker line and as you may imagine, after i saw it the first time i can't stop noticing it, even without night mode, especially with dark gray, white, or red tones. it's pretty frustrating for me, i always treated my Surface as a jewel! I tried to clean up the screen and i rebooted, the line is visible in Windows and in Ubuntu as well, surely it's not a software problem!
Second problem, probably i could resolve it with a clean install (but why should i do it?), when the device enters in sleep mode, after a while it should hibernate, but it simply shuts down, probably in an unexpected way, because the computer scans the disk on reboot. i'm still trying to find out if it shuts down even before, when it's in sleep mode.
EDIT: it shuts down when i hibernate it or when the automatic hibernation is performed. No idea why.
Any ideas? in a couple of days my love for this device is fallen off
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