Poor screen quality in excel on Surface Pro 2017

[Peter Smessaert]

Hi,
I have a new Surface Pro 2017 with O365
In excel, when I start a new sheet en draw a border around a cell, i cannot see that border.
only when i zoom in to 200% or more, the border becomes visible (sometimes)
Seems that resolution is not correct but display is set at recommended resulotion in Win10

What can be done about this?

Peter

 

[sharpuser]

Hi,
I have a new Surface Pro 2017 with O365
In excel, when I start a new sheet en draw a border around a cell, i cannot see that border.
only when i zoom in to 200% or more, the border becomes visible (sometimes)
Seems that resolution is not correct but display is set at recommended resulotion in Win10

What can be done about this?

Peter

Please post screenshots, Peter. It will help us all understand the issue.

“Draw a border...” do you mean with a pen, or by formatting cells?

 

[Peter Smessaert]

Please post screenshots, Peter. It will help us all understand the issue.

“Draw a border...” do you mean with a pen, or by formatting cells?

it is drawing a border via the cell formatting. no difference in the thickness choosen.
I will try to make a screenshot when I'm at home

 

[Peter Smessaert]

See screenshot. Only vertical lines are visible




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[sharpuser]

Peter,

Use that drop down border menu and make a series of cells with the various border thicknesses, label the cells, and send a screenshot. It is difficult to diagnose from the picture you sent.

 

[Peter Smessaert]

Cell C3 has a border now



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[sharpuser]

Okay thanks for that. Very clear now. Not good.

Are you using custom display resolutions?
What version of Windows 10 are you on? Should be 1903. (Settings, System, About)

 

[Peter Smessaert]

I’m on win10 version 1903. Resolution is on the default recommended resolution of 2736x1824 and 200% zoom


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[sharpuser]

Is Office the only application giving you this trouble? Does text read okay?

 

[Peter Smessaert]

Other text reading seems ok. For the moment only noticed this in excel




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[sharpuser]

Try drawing shapes in PowerPoint with fine lines. Any trouble there?

 

[sharpuser]

Peter,

Try un-installing Office and re-installing, unless you’ve done so already.