Metro unresponsive upon after booting SP3 up

[MilesTeg]

I'm running with the i7 SP3 and on occasion the metro UI will be completely frozen and unresponsive to either my finger and keyboard/touchpad input. I can still move the mouse arrow around on metro but I can't launch any apps or scroll the UI about to other parts of the screen. I don't think it's heat related as has happened inside with cool room temperature.

The only option that works is to shutdown --- restart and hope the next boot into metro gives me a workable metro UI. I don't know what causes this as I can't replicate the problem - it seems to happen at random.

 

[ctitanic]

I'm running with the i7 SP3 and on occasion the metro UI will be completely frozen and unresponsive to either my finger and keyboard/touchpad input. I can still move the mouse arrow around on metro but I can't launch any apps or scroll the UI about to other parts of the screen. I don't think it's heat related as has happened inside with cool room temperature.

The only option that works is to shutdown --- restart and hope the next boot into metro gives me a workable metro UI. I don't know what causes this as I can't replicate the problem - it seems to happen at random.

Usually those are the signs of a corrupted driver or hardware issue. My recommendation would be to do a refresh. If the issue persist then it's a faulty hardware and you should exchange the unit.

 

[GTiceman]

I have noticed some unresponsiveness recently when trying to launch metro apps. However my finger input is still registered as is the select of the app.