Intel Management Engine FW 0.0.0.0

[simesch]

Hi everybody,

I have an issue with my surface pro 4.
Microsoft Update broke my Intel Management Engin Firmware, i mean that now when i go in the UEFI interface from my surface the Intel Management Engine is 0.0.0.0
The touch screen is not working anymore.
The Surface wil not stop when i shut it down, i should presse on/off during 30s.

A fresh install of latest version of Windows 10 (1809) did not help


Help is appreciated

Thanks

 

[next_milenium]

Hi everybody,

I have an issue with my surface pro 4.
Microsoft Update broke my Intel Management Engin Firmware, i mean that now when i go in the UEFI interface from my surface the Intel Management Engine is 0.0.0.0
The touch screen is not working anymore.
The Surface wil not stop when i shut it down, i should presse on/off during 30s.

A fresh install of latest version of Windows 10 (1809) did not help


Help is appreciated

Thanks

I think you can manually update the driver?

Download the file then manually update it.

Download Intel® Management Engine Driver (5M) for Windows 7*, 8.1*, and Windows® 10 for Intel® NUC Kit NUC5i5MYHE

 

[simesch]

Thanks, i tried this already with the result "this platform is nit supported"