Help! Touch Screen Suddenly Stopped working after update!

[shan109]

Hi!

The touch screen of my surface suddenly stopped working after an update today (right after the reset which installs the update).

using insider preview build "slow" level.

How do I fix this?

The touch screen works during boot menu (menu that appears after pressing power button + volume up), so it is definitely not a hardware problem.

 

[Compusmurf]

Ah yeah, common problem, roll back one of the drivers or switch to insider fast and get the update.

 

[shan109]

Thanks! It is now working again!

 

[Compusmurf]

Which route did you choose? Insider fast? or rollback?

 

[Jack Tong]

What is insider fast? Thx

Sent from my LG-H860 using Tapatalk

 

[leeshor]

What is insider fast? Thx

Sent from my LG-H860 using Tapatalk

The Insider program has a slow ring and a fast ring. The fast ring gets updates that are closer to what the builds are that they use at Microsoft, the slow ring is builds that probably will be released fairly soon to those not on the Insider program