Solved Docking station USB 2.0 Problem

[GegeNY]

Hello,
When I plug a USB 2 Key in any of the back of the docking Station, nothing happen.
If I plug a USB 3 in any of them they all open.
I think there is 3 USB 3 and 2 USB 2 on the docking station, why any of them open my USB 2 key?
They all work on the side plug of the Surface 3 itself.
Thank you for your help.

 

[sharpuser]

You are likely missing some drivers which are associated with the docking station. While docked, and with the keyboard, run Windows Update. Some hardware updates should be available.

 

[GegeNY]

Yes this is what happened, I did the update and it is working now.
But I did all the updates before, so will see if that fine.
Thank you for your help.

 

[sharpuser]

Glad you have it solved. Updates sometimes don't apply unless the proper hardware is attached, and the OS has all its updates and patches in place - then the OS can identify attached devices which need firmware updates.