Can't connect to MS Store on Surface2?

[Nocturnal]

Hey everyone,

encountered a weird problem today, and was wondering if anyone else is experiencing this.

When I click on the Store app, the green screen and shopping bag comes up, but the activity indicator just keeps spinning, never loading the store.

Am I unique or are others experiencing this problem too? I tried a refresh restore, and that did not fix it, and am now wondering if I should do a full system restore back to factory settings.

I have no problems logging into other accounts such as Xbox Live.

-Todd

 

[Omni]

I'm also having this issue. Was just going to leave it and see if it fixed itself . Hasn't yet

 

[kristalsoldier]

No issues here - but then again, I am connecting from the UK. OTOH, yesterday, there was a problem. The Store was showing an update and whenever I went to install it said no updates were available. The app also crashed a number of times. The one app showed up the update list (Music app) and that was updated after which things stabilized.

 

[CrippsCorner]

Try running wsreset.exe

 

[Omni]

I've found the process 'Store broker' has been taking up a lot of CPU time at the same time the store stopped working. Heres the fix:

1.Open Task Manager and end the 'Store' and 'Store Broker' tasks.
2.Open 'C:\Users\{User}\AppData\Local\Packages\winstore_cw5n1h2txyewy\LocalState' directory.
3.Rename the “Cache” directory/folder to “Cache.old”
4.Create a new “Cache” folder/directory

Store is working fine now and as yet not high CPU usage.