Cannot access Admin account

[Nevin]

Hi guys,

I need some help here.

I just bought my new Surface. I set it up with 2 user accounts. I "enabled" the Admin account so that I would have access to it, but then decided I didn't want the Admin account visible on the start-up screen. So I went back and "disabled" the account.

But now, I cannot re-activate it. Every time I try to enable it again, I'm told I do not have permission to do so because my user account does not have Admin access.

Any idea how I can fix this?

Thanks!

 

[TrentonT]

From Desktop open File Explorer> open the "Windows" folder > in Search type lusrmgr.msc
Select then tap track pad with two fingers > select "Run as Administrator from Menu" Launch
Double click "Administrator" on the General tab remove check from "Account is disabled".
Click OK.
Close "Properties widow > now with the Administrator (pointer on Administrator) line selected tap track pad with two fingers > from the menu select "Set Password"
In lusrmgr.msc you should be able to select your own account and give yourself Administrative rights on the Member Of tab.

Hope this helps

 

[TrentonT]

The method I just posted is fairly complex. The simplest way is to open the Charm Bar > tap Settings > Tap "Change PC Settings"
When it opens tap the "Genral" option > Scroll to "Remove everything and reinstall Windows" . MAKE SURE YOU HAVE BACKED UP ANY FILES YOU HAVE SAVED. This option wipes everything. It Resets to factory settings. Your choice both should work.