M micsoft New Member Nov 17, 2015 #1 I have warranty but still won't it be possible to fix or replace it for free or with substantially low cost? I can't even use the touchscreen.
I have warranty but still won't it be possible to fix or replace it for free or with substantially low cost? I can't even use the touchscreen.
leeshor Well-Known Member Nov 17, 2015 #2 Welcome to the forum If you purchased the Essentials/Complete warranty there is a $50 deducible but my guess is that they will replace it.
Welcome to the forum If you purchased the Essentials/Complete warranty there is a $50 deducible but my guess is that they will replace it.
J Johnny365 Member Nov 17, 2015 #3 If you are talking about the 1 year hardware warranty (and not Microsoft Complete), then it's pretty much up to the representative on the phone/chat or at the Microsoft store on whether they will replace it (for free) or if you have to pay $300.
If you are talking about the 1 year hardware warranty (and not Microsoft Complete), then it's pretty much up to the representative on the phone/chat or at the Microsoft store on whether they will replace it (for free) or if you have to pay $300.
