Thanks to the special support programmed for SP4 that still suffer the from unreadable vibrating screen I got a replacement unit. https://support.microsoft.com/en-us/help/4230448/surface-pro-4-screen-flicker
This is my third unit now. Previously when I experienced screen image ghosting in the early months due to an overheat problem, I got an exchanged under the regular warranty programme for a second unit (around early 2017); which worked fine for well over a year before the same symptoms began appearing again.
Anyways, the key issue is, I was able to make a complete disk image backup (Acronis True Image) prior to sending the tablet to Microsoft service centre. When I got the second unit, I was able boot the Acronis rescue media and instructed it to completely overwrite the new internal SSD with my image. Carried on with life hassle free with the identity, software programs, and configurations of the old OS.
Today though, as I attempt to do the same, I cannot for the life of me remember - or the firmware/BIOS have been updated? - the exact sequence of actions to let SP4 boot the Acronis rescue CD in the external optical drive (linked via 7-port USB 3.0 hub) and load its recovery OS.
Tried the volume down + power button sequence, but the device simply stalls at the Surface splash screen. Only moves forward (into Windows 10) if nudged by enter key-press. Volume up + power obviously ends up in the BIOS where I set priority to boot USB devices first over Windows Boot Manager. I adjusted the security option to allow 3rd-party OS to boot, to no avail. The Surface splash screen only renders an red band header with an unlock icon. Otherwise nothing else happens and still won't boot from the CD.
I am missing out on something here which I previously managed to boot into Acronis True Image recovery software and successfully restored my old OS disk image. What could that be?
This is my third unit now. Previously when I experienced screen image ghosting in the early months due to an overheat problem, I got an exchanged under the regular warranty programme for a second unit (around early 2017); which worked fine for well over a year before the same symptoms began appearing again.
Anyways, the key issue is, I was able to make a complete disk image backup (Acronis True Image) prior to sending the tablet to Microsoft service centre. When I got the second unit, I was able boot the Acronis rescue media and instructed it to completely overwrite the new internal SSD with my image. Carried on with life hassle free with the identity, software programs, and configurations of the old OS.
Today though, as I attempt to do the same, I cannot for the life of me remember - or the firmware/BIOS have been updated? - the exact sequence of actions to let SP4 boot the Acronis rescue CD in the external optical drive (linked via 7-port USB 3.0 hub) and load its recovery OS.
Tried the volume down + power button sequence, but the device simply stalls at the Surface splash screen. Only moves forward (into Windows 10) if nudged by enter key-press. Volume up + power obviously ends up in the BIOS where I set priority to boot USB devices first over Windows Boot Manager. I adjusted the security option to allow 3rd-party OS to boot, to no avail. The Surface splash screen only renders an red band header with an unlock icon. Otherwise nothing else happens and still won't boot from the CD.
I am missing out on something here which I previously managed to boot into Acronis True Image recovery software and successfully restored my old OS disk image. What could that be?
