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Battery Issues

AnnaNikipedia

New Member
I'm wondering about the battery on my Surface 3.

On Tuesday I had my surface charging for almost 6 hours, during which I was using Windows Media Player. I didn't check the battery status but then I shut my surface (I didn't turn it off or exit WMP but the video had stopped playing. Usually it enters standby mode when I close it and don't use it for a few hours).
Wednesday morning it was flat. I thought that maybe it was a one off.
Today, I have had it on charge for about 4 hours (starting at 30%, while watching something on WMP and all of a sudden my tablet had a flat battery.

Does anyone else have an issue with Windows Media Player being a battery drain or do you know of anyother reason why it could be dying so quickly?
 

GreyFox7

Super Moderator
Staff member
First question is what were you using to charge with, the MS charger or another charger?

Create a temp directory C:\Temp
From an Admin Command Prompt
CD to Temp
Powercfg /Sleepstudy
Will create an html report in the temp folder indicating any problems with entering sleep state.
Red is bad, green is good.
 
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