Arc Mouse Surface Edition problem

[Sad Nation]

I just bought one these and it keeps losing connection. Sometimes a reboot works but mostly not. So I try to remove device which doesn't work and just leaves the mouse driver there in PC Devices, Bluetooth. I now have three mouse drivers which I have tried to remove but no joy. Any ideas guys?

 

[cheetahdriver]

Same problem...

I would love to hear some answers to this myself. I have 3 or 4 mouse drivers stuck in the bluetooth section as well. I have done some googling of the subject and come up with a lot of complaints about "slow" mice (which I have never had) and nothing on this problem. It is irritating, to say the least. The arc mouse is the perfect accessory for the Surface Pro2 but intermittent non-connects have made me consider a wired mouse.

The other thing is that wifi seems to have little or no effect. I have had problems both with wifi on and wifi off. Wifi was one of the issues surrounding the mouse problems I did read about.

Don't think you are the Lone Ranger here....

 

[benjitek]

Guess I should count my blessings, mine has worked without issue for the 3 weeks I've had it... (SP2)

 

[al2fast]

Mine lost connection once and then I just flattened it out and popped it back up and it was fine for the next hour. Haven't used it since.

 

[Dayton]

This is common for Bluetooth devices under Windows 8, turn off Power Management for the Bluetooth Adapter in the Device Manager.

 

[godson594]

This is common for Bluetooth devices under Windows 8, turn off Power Management for the Bluetooth Adapter in the Device Manager.

Hmm i'll have to try that.

I have gotten used to flattening it out and springing it back up and just shaking my head everytime it happens.

 

[rmblue2]

I too have this great mouse and it is one thing that works almost flawlessly. I've had maybe a couple of freezes that were solved turning it off/on (flattening - popping back).

I just wish it could vibrate when scrolling without making any sound.

 

[fonzman78]

This is common for Bluetooth devices under Windows 8, turn off Power Management for the Bluetooth Adapter in the Device Manager.

I use both the Surface Arc mouse and the wireless keyboard adapter at the same time without any issues. Never had to fiddle with any power settings.

 

[Icicle]

I have an Arc mouse with Surface 3. I installed the control programme but it does not have a setting for travel. That is very annoying. The mouse takes about 12 inches to go from bottom left to top right. How can I adjust this? And the scroll thingy quits sometimes.

 

[Mianlien]

I have the Arc Touch pro Edition, but it problem the pointer alway upper corner
pointer, so I could not control it, even I set it on Mouse control on default .
Could any one know how to solve it ?
Thank