8.1 Recovery image...

[kmfurdm]

Does anybody have the downloadable recovery image for the Surface 3 laying around? Windows 8.1.

I've been trying for weeks with MS to get it due to it only giving me a blank page when I try to download it with no resolution.

I can create a share if anyone would be so kind. 150/150 connection so it shouldn't take too long.

Thanks!

 

[malberttoo]

Does anybody have the downloadable recovery image for the Surface 3 laying around? Windows 8.1.

I've been trying for weeks with MS to get it due to it only giving me a blank page when I try to download it with no resolution.

I can create a share if anyone would be so kind. 150/150 connection so it shouldn't take too long.

Thanks!

You aren't able to get it from here?

http://www.microsoft.com/surface/en...ervice-and-recovery/downloadablerecoveryimage

 

[kmfurdm]

You aren't able to get it from here?

http://www.microsoft.com/surface/en...ervice-and-recovery/downloadablerecoveryimage

Unfortunately no. Been trying for weeks. MS it's some glitch. Blank page. No download. It's not DNS. A browser issue etc, etc. been through all possibilities.

 

[malberttoo]

Unfortunately no. Been trying for weeks. MS it's some glitch. Blank page. No download. It's not DNS. A browser issue etc, etc. been through all possibilities.

Ok well I hate to dredge through the obvious, but.... tried a different browser? Different machine?

 

[kmfurdm]

Ok well I hate to dredge through the obvious, but.... tried a different browser? Different machine?

Three ISPs. 5 machines. 4 OSs. 5 different browsers. DNS modifications.

MS acknowledged it's some issue on their end but two weeks later they haven't corrected it.

 

[GreyFox7]

What country?

 

[kmfurdm]

What country?

US

 

[jnjroach]

It is downloading very slowly but it is working for me in the US, I needed to enter my serial number to start the download.

 

[kmfurdm]

It is downloading very slowly but it is working for me in the US, I needed to enter my serial number to start the download.

The fun part is that if I use a SP3 serial number, I can download an image. If I use my S3 serial number, I cannot. And since a SP3 image won't do me much good I can only find it amusing. MS said it's something on their end, but I'm getting slightly impatient.

 

[jnjroach]

The fun part is that if I use a SP3 serial number, I can download an image. If I use my S3 serial number, I cannot. And since a SP3 image won't do me much good I can only find it amusing. MS said it's something on their end, but I'm getting slightly impatient.

Do you have a MS store near by? They can reimage it....

 

[kmfurdm]

Do you have a MS store near by? They can reimage it....

Not a real one. Yet. One is being built. Just a kiosk for the time being with no support.

 

[GreyFox7]

In the distant past MS Support would post downloads on a separate area for support case issues, don't know if they still do that.

Not sure why a serial number is needed for the download... really... I might try to recover my Lenovo Laptop with it eh?