help

  1. O

    Problem with missing space on SPro2

    My little brother has a Surface Pro 2 and it has a problem regarding storage. Sometimes when downloading things the download fails but the space is still used up on the hard drive (the files aren't visible either). He was complaining to me about this before, but I wasn't really sure what he...
  2. A

    SPro 4 help

    For the past couple months I've been getting this messge every time I turn on my Pro (in the screenshot below) . Since then the screen will randomly turn off and I have to press the power button twice to turn it back on. Recently the screen won't turn on at all, and I have to restart the thing...
  3. B

    HELP : Autocad Mobile on SP6

    Hi, So windows store pushed an update to Autocad mobile ( the touch app that is available on the windows store only and that is free to everyone with in app purchases) The update on 22nd Dec no longer supports basic functions like pinch to zoom and pan. On contacting Autodesk, i was told that...
  4. H

    Closing Programs unexpectedly on low battery

    hi, I have an issue where my laptop closes programs when it gets to too low a battery before I get any warning or anything as well, it's very annoying when I'm using photoshop or something and it just quits losing any work since the last backup, anyone know how I could fix this? I'd rather it go...
  5. G

    Surface Book 2 inaccessible boot drive (USB boot)

    Hi guys, New to the forum, it's a little embarrassing to admit - I signed up purely for assistance on a problem I have been having. So I have a new Surface Book 2, of which I installed Windows 10 through an external USB C SSD using Windows To Go. Upon the first boot I was greeted with...
  6. P

    Solved Surface Pro 2 Reset Internet Connection Problem

    Hi I have done a quick search through the forum but unfortunately have not found an issue quite the same as this. About 6 months ago I bought a used Surface Pro 2 from ebay and up until now it has given no problems. I am dual booting with RemixOS and windows 10. Problem: The windows side of...
  7. J

    HELP Surface laptop flashes logo but doesn't boot

    I've had my surface laptop for a while now and it won't boot anymore! I push the power button and the Surface logo flashes for less then a second then the screen goes black, keyboard stays backlit for another 15 to 30 seconds then also shuts off, I can keep doing this over and over, if i hold...
  8. snaapdragon

    right click button & pen tip not working on new surface pen

    I got a new 2017 surface pro and pen in January of this year. The pen worked great until February, when the right click button and pen tip stopped working. It also doesn't register when hovering or pressing down. The top button/eraser works, it is connected to bluetooth, and I'm pretty sure the...
  9. A

    Surface Pro dock makes horrible high pitch sound please help!

    whenever i plug something into any of the usb ports it makes a really high pitch sound and it doesnt go away. it only happens when something is drawing power out of it such as when I charge my phone. I've tried multiple cables and they all cause the dock to make the same screeching noise. Please...
  10. D

    No chance for Gaming

    Hey Guys, I´ve red many times that it´s possible to play Games on a Surface Pro 4. Now, after I bought a Pro 4 I7 16gb I am pretty disappointed in how it run games. I tried League of Legends and Cities Skylines and non of them are running without problems. Even if all settings are on minimum I...
  11. T

    RT - No Sound?!?

    Hello, I am having some trouble with my RT, as it gives no sound when there should be (i.e. playing a game). Other information that could help you with helping me is that : a) even if headphones are plugged in, there's still no sound b) I have the latest update Thank You and Have a Good day
  12. Maris D Edwards

    Surface Pro will not turn on / charge at all!

    So here's my story. About 2 months ago I brought a Surface Pro 1 from Amazon new. A couple days ago however, I experienced smoke coming from the outlet of which the Surface Pro 1 charger was plugged in. From the battery pack to the outlet had wires and such coming out of it telling me that the...
  13. S

    Video Screen Stutter and Browser Imperfections

    Hi, I didn't search for a thread beyond the first page, so please excuse me if it already exists. I have a Surface Pro 4 for about a month, and at first it didn't have this problem. While using Firefox (I haven't tried yet on Edge), the screen has some delays and imperfections when I close a tab...
  14. A

    SP4i7 or cheap laptop & iPad air 3* ?

    Hello from me. I cant decide which of the two i'll buy! An Ms Surface pro 4 (i7 256GB 8GB ram) cost almost 1650 euros with the type cover with a 10% discount or a mid range cheap laptop at about 500euros with i5 proccesor with an ipad air 3 when is released on march ... I'cant decide guys...
  15. sharpuser

    HowTo How To and Master Help Guide for the Surface Book

    Need help with your Microsoft Surface Book? This is a good place to start. The Staff of SurfaceForums.net provide this thread as a compilation of how-to guides, fixes, help tutorials and tips which have solved problems or saved time.
  16. O

    InstantGo/Connected standby help.

    I recently go a Surface and I am an avid music listener and go through Google play services to get all my music needs and i wanted to listen to music on my surface but i can't listen to music when the screen goes to sleep whether the screen times out or even if I manually lock the screen. I...
  17. C

    Checking Media Boot Fail

    Ok so my brother, recently booted his computer and its saying Checking Media...... than it says something like Boot Failed, Please restart the computer. So we did this like 10 times over, But nothing worked. We don't know why its happening to his computer, lately its been like this. 1st My...
  18. J

    So is it officially impossible to download anything outside of the windows app store?

    I noticed the day I got this tablet/pc that it would not let me download anything from outside the app store! After reading and reading it seems impossible! Is this true or is there a solution to this? Also.. The reason I bought this tablet is because it's also a pc so I was able to use it for...
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