Search results

Yes, thanks. For anyone else having this issue - and it looks like it isn't uncommon - shut the unit down. Start up with the shift key depressed. Release when you see a troubleshooting option, and then follow the refresh or reset instructions. Now, if I can just figure out why my company's SSID...

he didn't recommend anything but the command line. I read that I should restart with th shift key down. the troubleshooter that appeared worked fine!

During the March update, the Pro hosed. I finally was able to coax it to boot, but it just doesn't run right. So I tried to reset using the PC Settings tool, but it returns the message that I don't have the needed files. The recovery partitions are intact and healthy. Support walked me through a...