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I'm trying to access the microsoft store...and "refresh" was one of the "fixes" that did not work

I've had some issues with the touch screen refusing to acknowledge the tapping of the letter "u." The auto insert is a big plus.

I just discovered the forum today...I have been fumbling around with the surface for a few months now...It is my first tablet and first new tech ever...so I am not sure what all to be expecting. I like having the windows compatibility...but the new MS word etc...does not play with the archaic...