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What relevance is that? It doesnt cover accidental damage. SECTION 5. Exclusions and Limitations (a) General Exclusions. Microsoft is not responsible and this Plan does not cover the following: iii.damaged by any external cause, whether by You or someone else using Your Product ...

As far as I can see, Microsoft's UK Store website is not Distance Selling Regulation compliant, so under UK law, you have 3 months and 7 days from delivery to request the contract be cancelled and receive a full refund instead of the normal 7 days. Microsoft must refund within 30 days of your...