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Okay so loving the Surface etc. but the casing panel on the back below the camera is flushed at the end near the headphone jack. At the other end it is perfectly flush but then near the headphone jack it is slightly raised by a couple of mm.

I had the same issue with my touch cover - with the material coming undone near the magnetic connection. But I phoned Microsoft Surface Support who directed me to the efficient warranty support website and have a replacement in the post. Simple. No hassles. I am UK based. Great service. They...