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Unfortunately, not What do you think about the reason of problem ? Where should I focus on ? Can it be a hardware problem ?

The touch screen is working when I entered in the Bios configuration. The keyboard is also working normally. I also even connected to it an additional keyboard via USB. I also tried the recovery image for surface 4 in which I cannot do startup repair. The only possible option for me was to use...

Hello I want to install window 10 on my surface pro 4. However, If I try to install it , I see the following window and I cannot click the next button or see the mouse cursor. What can be possible fixes for that ? I also try to run the surface 4 with live ubuntu usb but I got the error...